Care & Maintenance

Your hearing aids will become an integral part of your everyday life so it’s important to take good care of them. Preventative maintenance and proper care can extend the life your devices and reduce the risk of them requiring repair.

Hearing Aid Care Guidelines

Please familiarise yourself with these guidelines on how to care for your hearing aids.

Handle hearing aids with care

Although hearing devices are impressively durable, they should still be handled with care. Always make sure your hands are clean and dry before handling your hearing aids. Hold them securely and avoid adjusting them while in motion like walking or in a moving vehicle. When changing the batteries or cleaning them, set them on a stable surface. Your hearing aids should never be kept in reach of children or animals.

Avoid moisture

There is a lot of sophisticated technology compacted into your small hearing aids. Exposure to moisture can cause damage to the intricate circuitry. Although many hearing aids are now water-resistant, it’s recommended that you still remove them when showering or swimming. If they do come in contact with water, dry them immediately with a cloth or towel.  Never attempt to dry them with a hair drier or other heated device, since the high heat can damage them. Store your hearing aids in a cool, dry place when they are not in use.

Clean your hearing aids

Earwax, dirt and debris may deter sound quality and cause your hearing aids to malfunction. Unfortunately, it’s impossible to avoid having your devices come in contact with earwax. That’s why it’s important to take time and clean them frequently.

Use a wax brush to gently remove any earwax or debris that may be on the device. You may also use a cotton swab or soft toothbrush. Remember to clean both the receiver and microphone. If you have an in-the-ear device, push out any wax or dirt from inside the air hole.

Change the wax filter

As well as removing earwax from your hearing aids, you should also replace the wax filter or wax guard periodically. The filter prevents wax from reaching the internal components of the hearing aid and damaging them. This should be done whenever you begin to see build-up on the filter. Other signs that your hearing aid may be blocked with wax are:

Not all hearing aids use the same filters. If you are having difficulty changing your hearing aid wax filter, or would like some maintenance assistance, please call Freedom Hearing on 100 689 085.

Change hearing aid batteries often

Hearing aid batteries can cause damage to your devices if left in for a long time. The trapped moisture can cause the batteries to corrode and damage the devices. Remember to open the battery door when devices are not being used. If, for some reason, you will not be using your devices for consecutive days, it’s advised that you temporarily remove the batteries.

When changing out batteries, remember to clean the battery contacts in your devices. This can be done by gently wiping them down with a cotton bud or clean cloth. If the battery contacts on your devices are dirty, it can create a poor connection and lower performance.

Did you know hearing aids are now available in rechargeable models? No more changing batteries! Simply plug your hearing aids into a recharger overnight. Call us on 1300 689 085 if you would like to discuss upgrading to rechargeable hearing aids.

Don’t forget your annual check-up at Freedom Hearing

Just like you take your car in for an annual service, don’t forget to book in a yearly battery and review appointment with Freedom Hearing. While cleaning and caring for your hearing aids can greatly improve their life, our clinicians may be able to spot something that you may have missed. They can organise a repair of your hearing aids if required and make adjustments to your devices to make sure they are always performing at their very best for you. Please call us on 1300 689 085 and request a battery and review appointment at your local clinic.

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