Are you eligible?
Hearing services program

Freedom Hearing can help you reduce the impact of hearing loss. Services include hearing assessments, regular reviews, and access to subsidised hearing aids.

  • FREE Yearly Maintenance
  • FREE Upgrade

Learn about the Australian Government's

Hearing Services Program (HSP)

The HSP minimises the impact of hearing loss by providing those eligible with access to a wide range of hearing services.

Access to comprehensive hearing checks conducted by a qualified audiologist

High-quality and fully subsidised hearing devices, such as hearing aids

Free annual maintenance to receive repairs and batteries for your hearing device

FREE Hearing Aids Upgrades

Receive Starkey hearing aids at no cost to you with a $2990 Free hearing aid upgrade.

*Conditions apply

Starkey Evolv AI Devices
  • Bluetooth
  • 4 Colours

4 Reasons to Choose Us for the Hearing Services Program

  • Our expert team can advise you on your eligibility for the Australian Hearing Services Program and help you to complete your application.
  • We waive the $48.90 (rising 1.5% annually) annual maintenance agreement fee for your hearing devices. That means you get ongoing support, batteries, and repairs at no extra cost.
  • We’ll give you a free upgrade to your hearing aids to the value of $2990. (conditions apply)
  • If you decide to further upgrade to a partially-subsidised hearing aid, Freedom Hearing offers a lowest-price guarantee on the latest models. (conditions apply)

Who Qualifies for the Hearing Services Program?

The first two criteria for qualification to the Australian Hearing Services Program are that you must be an Australian citizen aged 21 or over. Assuming you meet these criteria, you must also be one of the following:

  • Pensioner Concession Card holder
  • Department of Veterans Affairs Gold Card holder
  • Department of Veterans Affairs White Card (specifying hearing loss) holder
  • Recipient of Sickness Allowance from Centrelink
  • Dependent of a person in one of the above categories
  • Member of the Australian Defence Force
  • Referred by the Disability Employment Services Program

If you don’t meet any of the above criteria, you may still be eligible under the Hearing Services Program’s Community Services Obligations (CSO) component.

Head to the Hearing Services website to learn more about qualification criteria under the CSO.

Hearing Aid Offers

30 Day FREE Trial

Rediscover the joy of sound with Freedom Hearing! Try ANY of our premium hearing aids with a 30-day FREE trial. Dive into life's symphonies, risk-free. Start your free journey to clearer sound today.

FREE Hearing Aids Upgrades

Receive top-tier Starkey hearing aids at no cost to you with a $2990 Free hearing aid upgrade.

FREE Yearly Maintenance

While others might charge a yearly fee of $48.90 (rising 1.5% annually) for services and maintenance, we prioritise YOU. Choose our hearing aids and enjoy absolutely FREE yearly maintenance.

This feels better in all aspects. I do more activities with my family and friends. I feel more independent. My wife is happier because I no longer need to yell at home or listen to the television so loud.

Real Customers experience

Peter M.

Peter is a 73-year-old male who previously worked in the construction industry.

Construction work is notoriously noisy. Unfortunately, in the era when Peter was working, employers did not offer hearing protection such as industrial ear muffs. This resulted in permanent hearing loss, making it very difficult for Peter to hear everyday conversations.

1. Why did he choose Freedom Hearing?

Peter is an aged pensioner on a limited income. He was attracted to Freedom Hearing’s promise to supply hearing aids at no cost to you wherever possible.

2. How did he get his hearing aids at no cost?

The Freedom Hearing team assessed Peter's case and found him eligible for subsidised hearing aids under the government’s Hearing Services Program (HSP).

Freedom Hearing handled the entire application process and all the paperwork for his subsidised hearing aids. He was then fitted by a Freedom Hearing clinician with brand new Starkey Evolv AI Hearing aids. 

3. How have the hearing aids changed his life?

Peter says, “This feels better in all aspects. I do more activities with my family and friends. I feel more independent. My wife is happier because I no longer need to yell at home or listen to the television so loud.”

4. What does he say about Freedom Hearing?

Peter was thrilled with the whole experience. “Absolutely everything was very fast and efficient. Having people who can translate and explain to you in Spanish (my language) made me feel at home and that I am in good hands. The company cares about its clients and does everything possible to provide the best service. I recommend it 100%”, he says.

Real reviews from real customers

Book your free hearing check